RUCHIR GARG

Group Head @ SAMSUNG

Leading multiple teams of DevOps, Process Excellence, Services Quality, Samsung Device solutions, and Agile CoE.

• Leading the standardization of AI Development Life Cycle (ADLC) processes in alignment with ISO 42001, with a strategic emphasis on Responsible AI, Sustainable AI, and MLOps.
• We provide DevSecOps expertise to Samsung services, build AI-powered automation frameworks for Samsung Ads, and develop Agile culture in the organization.
• Leading multiple teams of DevOps, Process Excellence, Services Quality, Samsung Device solutions, and Agile CoE.

Manager @ Red Hat

Drove customer adoption and delivered a cutting-edge DevSecOps product suite, based on Tekton and ArgoCD, throughout their cloud-native journey. Established, groomed, and led multiple teams of expert SDETs to ensure the quality and security of the solution.

• As a leader in quality engineering at Red Hat, delivered high-quality Mobile and Kubernetes powered solutions, optimizing AWS/Azure/GCP resources, and addressing quality risks.
• Managed and coached a team of 20+ engineers to operate in a scaled-QE model.
• Established metrics-driven quality gates, reducing production defect introduction by 10%.
• Implemented quality and security best practices and tools like SCA, SAST, DAST, IaC scanning, and more.
• Hired and built multiple teams from scratch. Established foundational quality processes in the product teams
• Instilled 'Shift-Left' quality assurance principles across product teams.

Senior Software Quality Assurance Engineer @ McAfee

Leader of Quality, DevOps, Automation, and Security of the McAfee Agent product.

• Led a dynamic team of SDETs to deliver major releases with quality that surpasses all earlier benchmarks. Reduced customer escalations by over 90% (from triple digits to single digits).
• Under my leadership, the team jumped three places on a five point scale used to measure product’s maturity w.r.t. software security.
• Conducted threat modeling for product architecture using Microsoft Threat Modeling Tool, integrated focused security testing into the Secure Development Lifecycle, and eliminated false positives from static analysis (SAST) reports using component filters.
• Analyzed and addressed vulnerabilities reported from the field through Incident Response (PSIRT), authored Security Bulletins and Customer Statements for CVEs, and performed vulnerability scans using NESSUS for HIPAA, PCI-DSS, and privacy analysis (PIA) for GDPR/CCPA compliance.
• Transitioned development efforts to SCRUM, accelerating release cycles by 25% and instilling 'Shift-Left' quality assurance across cross-functional teams.
• Setup QA practices for the team to follow to ensure that the team runs fast like a startup. McAfee awarded me with the ‘employee of the quarter’ award for my efforts.
• Designed & developed a brand new test automation framework using Python to run in the CI environment. This framework superseded all existing frameworks in terms of stability, coverage, and ease of use.

Senior Software Quality Assurance Tester @ Tech Mahindra

Deputed to MOTOROLA, Bangalore

• Developed a high-visibility OBEX application for Motorola that was demonstrated at executive level, achieving an ‘Outstanding’ rating in the annual appraisal due to rapid deployment.
• Optimized the HFP Bluetooth profile test cycle from 2 weeks to 2 days.
• Ported Bluetooth car simulator to the newer version of the Widcomm Bluetooth stack, which required complete C++ code refactoring.

Senior Project Engineer @ WIPRO TECHNOLOGIES LTD.

Worked for Texas Instruments, Bangalore

• Provided worldwide application development (Tier 3) support for Texas Instrument (TI) C6000 series of DSP processors. Improved Critical to Quality (CTQ) metrics from 65% to 95%. Wipro awarded me with a Feather In My Cap (FIMC) award for my achievements.
• Tested software interrupts using a novel file based approach and reported inefficiencies in the TI’s compiler optimization logic. Awarded with a Thanks a Zillion (TAZ) award.